Effective Date: 15th May 2025
Website: [https://www.mystictattva.com]
At Mystic Tattva, we want you to love your crystal healing jewelry. If you’re not completely satisfied, here’s our refund and return policy to ensure a smooth experience.
Returns
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You may return eligible items within 14 days of receiving your order.
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To be eligible for a return, the item must be:
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Unused and in the same condition that you received it
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In its original packaging
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Free of any damage or signs of wear
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Please note: Custom or personalized orders are non-returnable unless damaged or defective.
Refunds
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Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
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If approved, your refund will be processed to the original payment method within 7–10 business days.
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Shipping fees are non-refundable.
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You will be responsible for paying your own return shipping costs unless the item is defective or we made an error.
Damaged or Defective Items
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If your item arrives damaged or defective, please contact us within 7 days of delivery at hello@mystictattva.com with:
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Your order number
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Photos of the damaged item and packaging
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We will arrange a replacement or full refund promptly.
How to Return
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Contact us at hello@mystictattva.com to initiate your return.
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Pack the item securely in its original packaging.
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Ship the package back to the address we provide.
Questions?
We’re here to help! Reach out anytime at hello@mystictattva.com and we’ll guide you through the process.